AHEAD of its official reopening next week, Ibis Belfast at Castle Street in the city centre has been named Best Budget Hotel in Ireland.
The award, presented by the Irish Hotel Awards, comes on top of a string other industry plaudits received over recent years, including winning ‘Best Housekeeping Team’ in 2019 and 2020 and Accor’s Customer Experience challenge in 2018.
Both Ibis Belfast hotels (City Centre and Queen’s Quarter) were ranked joint second overall on their guest satisfaction score for all Ibis Hotels in the UK and Ireland in 2019
Ibis Belfast general manager Frankie McDonald said: "This award has been given in recognition of the consistently fantastic work undertaken by our dedicated team.
“We pride ourselves on the warm welcome and friendly service we give every guest. The entire team are delighted that their exceptional commitment to quality has been recognised at the highest level.
“This achievement marks a high point in a continuing journey of successes we have delivered at Ibis Belfast and is a real coup for us.
“The coveted title of Best Budget Hotel in Ireland, judged by an independent process based on anonymous inspection visits, is a welcome morale boost for staff after months of uncertainty created by the travel restrictions in response to the pandemic.
“We are excited that Ibis Belfast will reopen on July 3, along with its restaurant and bar service. We can't wait to welcome back our loyal guests who love the Ibis experience," Frankie said.
"Winning this major title has motivated the team to raise their game even further. Our standards are consistently high, and that attracts return bookings and word-of-mouth recommendations by satisfied guests.”
Ibis Belfast, along with sister hotel Ibis Queens, is operated under franchise by Andras Hotels, Belfast’s largest hotel group.
Andras Hotels director Rajesh Rana said: "The team at Ibis Belfast have really earned this award, which is a credit to all their hard work. Under the leadership of Frankie McDonald, Ibis Belfast continues to achieve great things. We are all extremely proud of our multi-award winning team.”
