TELECOMS specialist Radius Connect has checked in with Hastings Hotels Group to provide an enhanced mobile service to staff across its various properties.
Radius Connect, which recently established a new Belfast base at Clarendon Dock, has secured a long-term contract to support Hastings' extended senior team with an advanced business communications support package.
A client of Radius for more than a decade, the team at the Hastings Group has just taken delivery of a fleet of handsets, bolt-on data sharing and cost-saving international roaming to keep staff continuously connected as part of a ‘wrap-around’ customer care package.
Radius Connect's Ireland regional director Stephen McQuoid said: “We're delighted to be closely working in partnership the Hastings Hotels Group to bring high quality business connectivity and flexibility to all the team in a highly cost-effective way.
“The hospitality sector is highly mobile, fast-paced and demanding and we look forward to continuing our strong relationship for many years to come.”
Radius Connect provides mobile, fixed line and cloud services based on solutions from providers including, Microsoft and Gamma plus operators Vodafone, O2, and EE.
Celebrating its 50-year anniversary this year, the Europa Hotel has been integral in the city and regions’ growing tourism sector, becoming a major part of Belfast’s renaissance as a major world tourist destination.
Hastings Hotels Group managing director Howard Hastings said: “The advice and support provided by the Radius team really delivers the business communication services we need to stay on top of our game.
“They listened carefully to our requirements before designing a bespoke solution that clearly illustrated the cost benefits, savings and improvements that we could incorporate to really make a difference. We’re delighted to have found a partner that put our needs first.”
As part of its customer service, Hastings enjoy the services of a dedicated account manager, monthly reviews and continuous support in addition to a large choice of handsets.
Part of Sunday Times Top Track 100 companies, Radius Payment Solutions has more than 40,000 customers across the island of Ireland in telecoms, fuel cards and telematics.
