Business

Bridging languages: The key to a multicultural Northern Ireland

‘The presence of foreign national workers is vital not only in healthcare but also in hospitality, food, and agriculture, driving growth and performance.’

Mela Carnival
Thousands are taking part in the Belfast Mela parade (Kelvin Boyes/Press Eye/PA) (Kelvin Boyes / Press Eye)

As Northern Ireland grows increasingly multicultural, the role of language services becomes crucial.

Our community’s fabric is enriched with diverse languages and traditions, creating both opportunities and challenges in sectors like healthcare, immigration, and social services.

The rise of multiculturalism brings a fresh pool of talent and innovation, highlighting the essential freedom of movement.

“Higher net migration generates higher growth and tax receipts, to the tune of £7.5 billion by 2028-29, says the Office for Budget Responsibility (OBR), as reported by The Observer.

This economic benefit underscores the value of embracing a multicultural approach in our community.

The presence of foreign national workers is vital not only in healthcare but also in hospitality, food, and agriculture, driving growth and performance.

A robust infrastructure is necessary to overcome language barriers.

In healthcare, clear communication between patients and medical staff is critical.

When language barriers exist, the ability to convey symptoms or understand treatment plans suffers.

Providing language access is not just about enhancing healthcare—it’s about preserving dignity and ensuring equitable treatment for all residents.

In immigration, the complexities of navigating legal and administrative systems are significant.

Language services simplify these processes, helping newcomers understand their rights and responsibilities, ensuring both efficiency and fairness.

Social services also require effective communication, particularly in areas like welfare, child protection, and domestic issues.

Ensuring that individuals understand their rights and can communicate their experiences is crucial.

Professional interpreting and translation services play a key role in bridging these gaps, ensuring clarity and understanding.

Investing in language services means investing in democracy—ensuring every voice is heard, regardless of the spoken language.

In Northern Ireland, communicating across languages is essential, not just for daily functionality but also for fostering community and belonging.

As we look to the future, it’s clear that Northern Ireland’s multicultural landscape will continue to evolve.

It’s imperative that our services evolve alongside, recognising the crucial role of language services in creating an inclusive, equitable society.

These services are more than just translation tools; they are vital for weaving the diverse threads of our community into a cohesive whole.

Our commitment is to ensure that every individual is heard and understood—a commitment to respect, equality, and empowerment. This commitment sustains the vibrancy and health of our multicultural society.

Paolina Hawthorne is the managing director of Diversity NI