Northern Ireland

Social Supermarket faces ‘unprecedented demand’ as 400 individuals avail of Belfast service in three months

One in four people in Northern Ireland reported food insecurity in 2023–2024

The Social Supermarket Hub provides 6-month membership to avail of weekly shops.
The Social Supermarket Hub provides 6-month membership to avail of weekly shops.

A social supermarket in Belfast is extending its opening hours to meet demand, as the cost of living crisis impacts households across the city.

Based in the Forward South partnership centre on University Street, they have helped 400 adults and children with financial and employment advice, food parcels and toiletries since November.

They work with eligibility criteria to identify who can access support and provide support on a referral basis to provide a six-month membership to avail of weekly shops.

Forward South partnership CEO Briege Arthurs told the Irish News demand continues to increase as they seek more volunteers to help deliver their services.

“At the moment we are open two days a week from 10am until 4pm but we have had to add another half day of opening in the new year due to the sheer demand,” she explained.

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“We aim to try and empower individuals with a wrap-around service so they do not become reliant on food banks.

“People are struggling and our wrap-around service means we can signpost career advice if someone is struggling to find employment or help and advice for those experiencing fuel poverty.

“Northern Ireland’s Anti-Poverty Strategy is being developed to address poverty and inequality but we need to see action now."

A Food Standards Agency (FSA) survey found that 24% of people in Northern Ireland reported food insecurity in 2023–2024. This includes people who have limited or uncertain access to food.

Social supermarkets are set within the community right across Belfast to offer food, cleaning products and toiletries at discounted prices or via a membership charge.

“We will not be able to fix all the ails of society but by giving people a step up and the right tools we can help them move forward from relying on these services,” added Breige.



“Anyone who comes to us will be welcomed with dignity and respect. Our social supermarket always has tea and coffee, and we want to help make people feel like they’re part of our community and reduce the stigma surrounding reaching out for help.

“As we are operating at capacity, we need volunteers, so if anyone has a spare few hours and would like to help, they are always welcome.”

Social Supermarkets are set within the community to offer food, cleaning products and toiletries at discounted prices or via a membership charge
Social Supermarkets are set within the community to offer food, cleaning products and toiletries at discounted prices or via a membership charge

The social supermarket is also inviting local businesses to sponsor a shelf to help ensure the availability of everyday items for users.

If any business or volunteers would like to get involved in the South Belfast Social Supermarket Hub please contact Emily Keenan, Strategic Health, and Wellbeing Officer here.